Serve & answer
Answers where people get stuck
Embed the widget in your app and customers search, read and ask without leaving the page. When the docs don’t cover it, the conversation escalates to your support tool with full context.
How do I export my articles?
Settings → Export downloads a ZIP of every section. Sources: Exporting content
Same docs, same gate
The widget serves exactly what your help center publishes — including the review gate behind it.
Escalation built in
Hand off to Intercom, Zendesk or Help Scout with conversation summary and visitor identity carried over. Or open Crisp chat natively.
Announcements
Tagged changelog entries appear as in-widget updates with an unread dot — a release notes channel users actually see.
Identify users
Call BuukWidget.identify() to personalize answers and prefill escalation context.
A good fit if…
- SaaS products where support tickets start in-app
- Teams that promised “self-serve first” this quarter
- Products that want deflection without a bot that hallucinates
Works well with
Help center
Guides, FAQs, changelogs and reference on one fast site — searchable, indexed by Google, and readable by AI search engines.
Keep currentDoc suggestions
Twelve signal sources — from support themes to code pushes — feed one queue of proposed updates.
Keep currentCode to docs
Link your repos and pick the paths that matter.
Get started
Make space for the questions that matter
Join the teams keeping their help center current without the busywork. Free while in early access.
No credit card · Your docs export any time