Team workflow
For growing startups
Start with the answers customers need now
Launch a focused help center without building documentation infrastructure, then add more automation as the product and support queue grow.
Published
24
28 total pages
Views (30d)
12,480
Help center page views
Drafts
4
In progress
Missed searches
98
Zero-result queries
Recent activity
Latest changes to your docs
- Getting startedEdited 2h agoLive
- Billing FAQEdited 5h agodraft
- OAuth setupEdited 1d agoLive
What changes
Move the work forward without a docs handoff.
- 01Publish up to 25 articles on Starter
- 02Organize the first answers customers need
- 03Add integrations and AI-assisted writing on Growth
In practice
Built around reviewable work, visible sources, and deliberate publishing—not a black box.
Build the help center in useful steps.
Begin with onboarding, billing, account, and troubleshooting answers. Add guides and connect more documentation signals as recurring questions and product changes make the priorities clearer.
Next step
Give every product change a path into the docs.
Start a help center, connect the signals your team already has, and review every suggested update before publishing.